Aligning Fraikin’s business success with sustainability ambition

Fraikin’s sustainability ambition comprises 3 pillars – Decarbonize, Foster Human Capital, Act ethically – each with leading goals that progress our objectives to reduce environmental impacts, drive excellence across our value chain, and foster people development in a safe workplace. These leading goals are core to our sustainability programs and the framework helps align our business performance with non-financial impacts.

Our Sustainability framework and leading goals

 

ENVIRONNMENT – Help decarbonize vehicle fleets activities

Goal 1 – 40% low-emission vehicles by 2035

Goal 2 – Encourage circular economy practices and resource efficiency

Goal 3 – Reduce our carbon footprint

 

SOCIAL – Advance safe, responsible, and fair working conditions in our operations and across our value chain

Goal 1 – Fatality-free operations | Zero workplace accident target

Goal 2 – Employee Well-Being and development

Goal 3 – Promote diversity across the workforce

 

GOVERNANCE – Integrating Sustainability principles across environmental, social and ethic programs

Goal 1 – Embed and implement ethic decision-making principles into business decision

Goal 2 – Partner with suppliers and customers to advance human rights in our value chain

Goal 3 – Demonstrate progress on inclusive culture and equal employment opportunity for all employees

 

CSR Report 2025

Download the latest CSR report for Fraikin

Our ethical responsibility

Ethics and the fight against corruption: the pillars of our responsibility

Ethics is an essential pillar of the Group’s responsibility. We have adopted an Ethics Charter that defines individual and collective behaviour to ensure healthy, balanced, and transparent relationships with all our stakeholders.

In addition, an anti-bribery code of conduct enables employees to understand the concepts of corruption, influence peddling, and conflicts of interest, and to adapt their behaviour on a daily basis. Fraikin also reinforces ethical conduct through regular anti-corruption training and a robust whistleblower protection mechanism to ensure compliance across all subsidiaries.

A Responsible Purchasing Policy

In terms of purchasing, Fraikin’s goal is to select suppliers who align with our standards. We prioritise working with suppliers who demonstrate maturity in CSR criteria, including ethical compliance, environmental stewardship, and social responsibility. In order to place CSR at the heart of its purchasing process, Fraikin Group has made use of the ISO 20400 standard. Our responsible purchasing policy takes into account the following factors:

  • Ethics: fighting against illegal work and actively reducing discrimination practices.
  • Environment: controlling environmental impacts, managing waste responsibly, and ensuring safe handling of hazardous products.
  • Social: improving working conditions, integrating the workforce effectively, and promoting employee development opportunities.

Fraikin has implemented supplier CSR guidelines and initiated audits to ensure alignment with our ethical and environmental standards, targeting 90% compliance among suppliers by 2024.

Certified Quality Management

In addition, the Group has long applied the principles of quality management certified by the ISO 9001 standard. This certificate validates, among other things, our strong customer focus, the motivation and commitment of management, the process approach, and continuous improvement. Fraikin actively works on continual improvement across all its locations with sustainability and ESG as a core enabler to long-term success.